Your Voice of Fairness.
As of April 1, 2018, the Alberta Ombudsman’s jurisdiction expanded to include municipalities. The office may now act on complaints about municipalities and, if warranted, initiate investigations into municipal decisions and decision-making processes. The Alberta Urban Municipalities Association (AUMA) and the Ombudsman’s office are collaborating on a series of articles to provide municipalities information on…
EDMONTON – Marianne Ryan, Alberta’s ninth Ombudsman, welcomes legislative changes that expand her office’s jurisdiction to include municipalities. Final amendments to the Municipal Government Act, proclaimed October 26, 2017, set forth important changes to the Ombudsman Act, the legislation that calls into force the office of the Ombudsman and sets out the powers, duties and…
For over 50 years, the Alberta Ombudsman has provided oversight of provincial government services, self-regulated professions and other designated authorities, in cases where a complaint of unfair treatment has been made about an administrative process or decision. Late in 2016, with the passage of Bill 21 – the Modernized Municipal Government Act, it was confirmed…
On Thursday October 26, 2017 the final amendments to the Municipal Government Act (MGA), the act that governs how municipalities operate, were proclaimed into law. Efforts to modernize the act led to significant updates including changes to the Ombudsman Act, via Bill 21 – the Modernized Municipal Government Act. In a recent news release, Municipal…
Following the passage of Bill 21 in late 2016, it is expected the Alberta Ombudsman will receive expanded jurisdiction over municipalities. Below are Questions and Answers that explain the role of our office and what you might expect. What types of complaints will the Ombudsman review? The Ombudsman will investigate complaints from people who feel they have…