Every Albertan has the right to be treated fairly in the provision of public services. The Ombudsman protects this right by promoting standards of fairness and has the authority to make recommendations if an investigation reveals unfairness.
The Ombudsman is an Officer of the Legislative Assembly of Alberta, reporting directly to the Assembly. The Ombudsman is impartial, operating independently from the Alberta government, political parties and individual elected officials.
Equitable treatment for all.
The Alberta Ombudsman’s mission is to promote fairness and accountability in the public sector by conducting impartial investigations, addressing systemic issues, making effective recommendations, and providing education to Albertans.
We also value a working environment that embraces diversity, fosters personal and professional growth, collaboration and innovation.
Our offices in Edmonton and Calgary consist of administrative staff, corporate services members, investigators and legal counsel.
As a member of the International Ombudsman Institute (IOI), our office joins over 200 independent Ombudsman institutions from more than 100 countries worldwide. The IOI connects public service Ombuds globally and along with its members, promotes the protection of people against the abuse of powers, unfair decisions, and maladministration. While specific mandates may differ, all value independence, the rule of law, inclusion, and open government. As a member, we take seriously the Ombudsman’s increasingly valuable role in improving open and transparent public administration.